Privacy Policy
Effective January 1, 2026
Optimum Yorba Linda Concrete & Masonry, yorbalindaconcreteandmasonry.com, estimates@yorbalindaconcreteandmasonry.com
Who this policy covers
This policy explains how Optimum Yorba Linda Concrete & Masonry handles the information you share when you visit our website, call us or ask for an estimate. We're a masonry contractor in Yorba Linda, CA, and we only collect what we need to answer your questions, schedule a visit and do the job you hire us for.
It applies to everything on our site, starting with our home page, and to the calls, emails and messages that follow from it. If you'd like to know more about who we are before you reach out, our About page has that.
What information we collect
When you fill out our estimate request form, we collect what you type into it, which is usually your name, phone number, email address, the address of the property and a short description of the work. Our form is run by an outside form service, so your answers pass through that provider before they reach us.
When you call or email us, we keep your contact details and notes about your project so we don't have to ask you the same questions twice.
When you browse the site, analytics tools record general information about the visit, such as the pages you viewed, how long you stayed, the type of device and browser you used and roughly where the visit came from. We look at this in totals to see which pages help people, not to track you by name.
Our site and the tools on it may use cookies, which are small files your browser saves so a site can remember settings and count visits. You can block or delete cookies in your browser settings, and the site will still work for reading and contacting us.
How we use your information
We use your details to reply to you, set up an in-person estimate, write up the job, schedule our crew and follow up once the work is done. If you hire us, we also keep the records we need for billing, warranty questions and our own bookkeeping.
We don't sell your personal information, and we don't share it with anyone for their own marketing. We share it only with the services that help us run the business, like our form provider, phone and email services and website host, and only so they can do that work for us, or when the law requires it.
How long we keep it
If you ask for an estimate and don't hire us, we keep your request for as long as it's useful for following up, then delete it when it's no longer needed. If we do the job, we keep the project records longer because tax rules, contracts and warranty questions can come up years later.
Analytics data is kept in summary form by the analytics tools on their own schedules, and it isn't tied to your name by us.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it or ask us to delete it, and we'll do that unless we have to keep something for a legal or tax reason. If you live in California, state privacy law gives you these rights, and we won't treat you any differently for using them.
You can also tell us to stop contacting you at any time, and we will. Turning off cookies in your browser is the simplest way to limit what analytics tools record about your visits.
How to reach us about privacy
If you have a question or concern about your information, call us at (714) 386-7680 or use our Contact page and tell us what you need. We'll reply within 1 business day and work it out with you directly.
We may update this policy when our tools or the law change, and the current version will always be the one posted on this page.